Return & Exchange Policy
Applicable on all products
At Bullish, we want you to be fully satisfied with your purchase. If something’s not quite right, we’re here to help with a smooth and transparent return or exchange process.
1. How to Initiate a Return or Exchange?
To request a return or exchange, please reach out to us within 7 days of receiving your order via:
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Email: customercare@livebullish.in
2. Eligibility Criteria
For a return or exchange to be accepted, the item must be:
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Unused and unwashed
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Free from any stains, odors, or damage
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In its original packaging with tags intact
Once received, the product will undergo a quality inspection. Bullish reserves the right to reject returns that do not meet our standards.
3. Store Credit & Exchange Only
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All approved returns will be eligible for store credit or size exchange only.
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No cash or bank refunds will be issued.
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Store credit will be issued via a digital code and can be used on any future purchase.
Our return/exchange policy is valid for 7 days from the date of delivery.
Unfortunately, we will not be able to accept requests made after this window.
4. Faulty or Damaged Items
In the unlikely event you receive a defective, damaged, or incorrect item, please contact us within 24 hours of delivery via WhatsApp or email.
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Once verified, we’ll arrange a return pickup and either replace the item or issue a refund to your bank account within 5–7 business days.
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Claims raised after 24 hours will not be eligible for a refund or exchange.
5. Order Cancellation Policy
To cancel your order, please contact us before the item is shipped via our Contact Us page.
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Orders can only be cancelled if they haven’t been shipped yet.
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If cancelled in time, you may opt for store credit or a replacement product of equal value.
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Once shipped, the order cannot be cancelled.